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State Authorization and Distance Learning Student Complaint Policy

State Authorization

The U.S. Department of Education regulation 600.9(c) State Authorization requires that if an institution is offering distance education in a state where it is not physically located, the institution must meet individual state requirements for offering distance or correspondence education within that state. Davidson-Davie Community College is participating in NC-SARA, National Council for State Authorization Reciprocity Agreement. As a result, Davidson-Davie Community College is authorized to offer distance education courses in states that are also participating in NCSARA. Depending on the outcome of further discussion regarding this regulation, Davidson-Davie could notify students residing in particular states that they are not eligible to register for distance education courses.

Student Complaints

In compliance with §668.43 (b) Institutional Information, Davidson-Davie Community College is required to provide current and prospective students with information for filing complaints.

Davidson-Davie strives to resolve complaints in a fair and timely manner.  Students residing outside of the State of North Carolina while attending Davidson-Davie who desire to resolve a complaint should first refer to Davidson-Davie’s Student Complaint Policy.

If you have any questions about the complaint process, please contact:

Dr. Susan Burleson, Executive Vice President, Academic Affairs and Student Affairs
P.O. Box 1287
Lexington, NC 27293
Telephone: 336.249.8186, ext. 6257
Email: susan_burleson@davidsondavie.edu

NC Post-Secondary Education Complaint Process

A student may file a complaint with the North Carolina Post-Secondary Education Complaints unit. First review the NC Post-Secondary Student Complaint Policy (pdf).  Then submit their complaint using the NC Post-Secondary Education Student Complaint Online Form.

For more information contact:

North Carolina Post-Secondary Education Complaints
223 S. West Street, Suite 1800; Raleigh NC 27603
Telephone:  919.962.4550
Website: https://www.northcarolina.edu/post-secondary-education-complaints/

SACSCOC Student Complaint Process

Davidson-Davie Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award certificates, diplomas and associate degrees. Students may follow the SACSCOC Complaint Procedure. The contact information for SACSCOC is:

Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)
1866 Southern Lane
Decatur, GA 30033
Telephone: 404-679-4500 Website: https://sacscoc.org/

SARA-NC Complaint Process

Students may also file a complaint through SARA-NC. The North Carolina State Education Assistance Authority (NCSEAA) serves as the SARA portal entity for North Carolina with the responsibilities defined by the National Council for State Authorization Reciprocity Agreements (SARA). Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (pdf). Submit the complaint to:

SARA North Carolina
North Carolina State Education Assistance Authority
PO Box 41349
Raleigh, NC 27629
Telephone: (855) SARA-1-NC (727-2162)
Telephone:(919) 549-8614, ext. 4667
Website: www.saranc.org
Email: information@saranc.org

Find your home state’s complaint process.

Students may also file a complaint with their home state of residency.  Access the Student Complaint Information by State and Agency and the State Portal Entity Liaisons.

Professional Licensure Statement

Certain Davidson-Davie Community College programs prepare students to sit for applicable licensure and/or certification examinations in North Carolina. While Davidson-Davie Community College has been approved to participate in NC-SARA, it does not deal with professional licensing board approval for any courses or programs leading to professional licensure. If you are not a resident of North Carolina and you are taking a course or participating in a program leading to professional licensure, please reach out to the contact listed with each program area below.  Each program contact can be reached at the following mailing address: PO Box 1287 Lexington, NC 27293.

Although we strive to connect you with the best information possible, Davidson-Davie Community College may not be able to confirm whether a particular program meets requirements for professional licensure and/or certification outside of the State of North Carolina.  Some hyperlinks provided below lead to websites of public and private organizations not associated with Davidson-Davie.  Such links are provided solely for the user’s convenience. Davidson-Davie does not oversee the external sites and therefore may pose accessibility issues.  If you have trouble navigating those sites, please reach out to the individual program contact for assistance.

Basic Law Enforcement Training

Ronnie Phillips
Program Director, Basic Law Enforcement
336.249.8186 ext. 6330


Jocelin Marshburn
Cosmetic Arts Program Specialist
336.249.8186 ext. 6776

Dental Assisting

Meredith Parker
Faculty/Program Director, Dental Assisting
336.249.8186 ext. 6385

Early Childhood Education

Sharon Carter
Professor, Early Childhood Education
336.249.8186 ext. 6127

Health Information Technology

Heather Watson
Program Director, Health Information Technology
336.249.8186 ext. 6310

Medical Laboratory Technology

Jennifer Jones
Program Director, Medical Laboratory Technology
336.249.8186 ext. 6853

Medication Aide

Eusebio Velez
Program Director, Workforce & Continuing Education
336.249.8186 ext. 4560

Notary Public

Rhonda Winters
Coordinator, Business and Workforce Development
336.248.8186 ext. 6740

Nurse Aide

Marsha Roddenberry
Faculty/Program Director, Nurse Aide
336.249.8186 ext. 6404

Pharmacy Technology

Leigh Ann Norris
Faculty/Program Director, Pharmacy Technology
336.249.8186 ext. 6354


Eusebio Velez
Program Director, Workforce & Continuing Education
336.249.8186 ext. 4560

Surgical Technology

Renee Bridges
Faculty/Director Surgical Technology
336.249.8186 ext. 6447

Therapeutic Massage

Tiffany Hedrick
Faculty, Therapeutic Massage
336.249.8186 ext. 6753

Truck Driver Training

Jeff Ferguson
Program Director Truck Driver Training Program
336.249.8186 ext. 6288